1. Why do I need a speaker?

FORA Speaker not only provides Alexa voice assistant features (such as playing music, checking the weather, and setting up reminders), but also integrates with our proprietary health app. It automatically uploads and consolidates your health data, making it easy to track key health metrics like blood glucose and blood pressure.

2. Does the speaker support all Alexa functions?

It supports the essentials that matter most. FORA IntelliSpeaker is designed to handle everyday Alexa tasks—like setting wellness reminders, playing music or sleep sounds, checking the weather, and syncing with FORA meters. 
Advanced functions such as smart home control or phone calls may not be supported, especially as Amazon updates its Alexa services. But for most users, these core features are exactly what they need—simple, stable, and focused on health.

3. Does the speaker require Wi-Fi? Can I use a mobile hotspot?

FORA Speaker primarily relies on Wi-Fi for stable data synchronization and Alexa functionality. Using a mobile hotspot is not recommended due to potential limitations in connection stability and data speed. A fixed broadband network is advised.

4. Does the speaker need to be plugged in, or does it have a built-in battery?

FORA Speaker requires a power source and does not have a built-in battery, so it must remain plugged in to function properly.

5. Do I need to turn off the speaker regularly?

The speaker turns off when unplugged. If you do not need to use it, simply disconnect the power.

6. Does the speaker support multiple languages for voice recognition?

Currently, the speaker supports English and Spanish.

7.  Can I change the wake word?

Currently, "Alexa" is the only supported wake word and cannot be changed.

1. What apps do I need to connect with the speaker?

Please download both the FORA HM App and FORA IS App. You will also need to register an Amazon and FORA account to complete the setup.

iOS-iFORA IS App

iOS-iFORA HM App

Android-iFORA IS App

Android-iFORA HM App

2. What should I do if I can't register for Alexa?

If you experience registration issues, check your network connection, ensure your information is entered correctly, or refer to Alexa's official support documentation. If the problem persists, contact customer support for assistance.

3. How do I connect the speaker to the mobile app?

Open both the FORA HM and IS App, then follow the in-app setup instructions. This typically includes putting the speaker into pairing mode, connecting it to Wi-Fi, and entering account credentials. For a detailed setup guide, please refer to our instructional video with the link below.

4. How do I reconnect the speaker if I change my Wi-Fi network?

Please refer to Section 5: Troubleshooting, Question 4: "How do I reset the speaker?" for reconnection steps.

5. Can one person connect to multiple devices? Can my iPad connect to the speaker?

Yes, multiple devices can connect to the speaker. iPads and other mobile devices can use the Alexa App to interact with the speaker.

6. Which devices and apps are compatible with the speaker?

FORA Speaker primarily integrates with FORA Bluetooth Blood Testing devices (such as glucose meters and ketone meters). Currently, it does not support data integration with Apple Health, Google Fit, or Xiaomi Health apps.

1. How is my health data stored and protected?

All uploaded health data is stored on a secure cloud server and protected using industry-standard encryption technology to ensure your privacy.

2. How frequently is my health data updated? Will there be delays?

Your health data updates in real time upon measurement and successful synchronization. However, slight delays may occur depending on network conditions.

3. How can I manage or delete my uploaded health data?

You can manage or delete your health data through the FORA HM App.

4. What should I do if data synchronization fails?

1. Check if your Wi-Fi connection is stable.
2. Ensure that you are logged into the correct account.
3. Restart the device or reconnect to the network.

If the issue persists, please contact customer support.

5. Can I opt out of uploading my health data for privacy reasons?

Yes, you can disable automatic health data uploads in the FORA HM App.

1. Does the speaker support automatic updates?

No, the FORA Speaker does not currently support automatic Alexa version updates.

2. How do I check or update the speaker's firmware version?

You can check for updates in the Alexa App or refer to the FORA IS App for the latest firmware version.

1. What do the blinking lights on the speaker indicate?

Blinking lights may indicate connection issues, software updates, or alerts. Refer to the user manual for a breakdown of different light indicators.

2. What should I do if the speaker doesn't recognize my voice commands?

1. Ensure you speak clearly and are within a reasonable distance.
2. Check for background noise that may interfere.
3. Restart the device to reset voice recognition.

3. What should I do if the speaker crashes?

Unplug the device and restart it. If the issue persists, contact customer support.

4. How do I reset the speaker?

Press and hold the reset button for 10 seconds to restore factory settings. This will erase all personal settings.

5. Will resetting the speaker delete my health data?

No, your health data is stored securely in the cloud and will remain accessible after a reset. However, you will need to reconfigure the Wi-Fi and personal settings.

6. How do I maintain the speaker’s performance?

・Keep the software updated for security and new features.
・Regularly clean the speaker to prevent dust buildup.
・Use the original power adapter to avoid power-related issues.

7. What should I do if the speaker won’t turn on?

・Check if the power cord is properly connected.
・Try using a different power outlet.

If the problem persists, please contact customer support.

8. Why isn’t the speaker connecting to Wi-Fi?

1. Ensure you entered the correct Wi-Fi password.
2. Restart both the speaker and your router.
3. If using a 5GHz network, switch to 2.4GHz, as the speaker may not support 5GHz.

9. Why is there no sound from the speaker?

・Check if the volume is too low or muted.
・Try adjusting the volume using a voice command: "Alexa, increase the volume."
・Restart the speaker and check for software issues.

1. Is there a warranty for the speaker?

Yes, FORA Speaker comes with a one-year limited warranty. Please refer to our website for details.

2. How do I contact customer support for hardware or technical issues?

You can contact us via:
・Official website support center
・Email support : foracare@foracare.com
・Phone support : 1-888-307-8188

3. How do I request warranty service or repairs?

1. Troubleshoot the issue (restart the device, check power and network).
2. Contact customer support with your device serial number and proof of purchase.
3. If repair is needed, follow customer support instructions for returning the device.

For any other questions, feel free to reach out to our customer support team!

4. Where can I find more related FAQs?

Please click below to find more frequently asked questions.